1. Who we are
This website, globalequityenterprise.com, is operated by Global Equity Ent. Ltda ("Global Equity Enterprise", "we", "us"), a limited liability company registered in Brazil under CNPJ (Tax ID) 64.439.738/0001-32, with its registered office at Praça dos Gerânios, 70 — Condomínio Portal de Itu, Itu, São Paulo, 13301-619, Brazil. We are the data controller for the personal information described in this policy.
2. Information we collect
- Order information — your name, email address, billing details and, for physical products, shipping address and phone number.
- Transaction data — records of your purchases, order confirmations and refund requests. Payments are handled by independent payment processors; we never receive or store your full card number.
- Communications — messages you send to our support team, so we can help you and keep a record of the conversation.
- Technical data — basic device and usage information (IP address, browser type, pages visited) collected through cookies and similar technologies.
3. How we use your information
- To process orders, deliver digital products and ship physical ones.
- To provide customer support and honor our 60-day money-back guarantee.
- To comply with tax, accounting and other legal obligations.
- To improve our products, website and service.
- To send you marketing communications only where permitted — and you can opt out at any time using the link in any email.
4. Payment processing
All payments are processed by independent, PCI-DSS-compliant payment processors in secure checkout environments. We receive confirmation of your payment and the limited transaction details needed to fulfill your order and provide support. Your full card details are transmitted directly to the processor and never touch our servers.
5. How we share information
We share personal information only with service providers who help us operate — payment processors, shipping and logistics partners, email and hosting providers — and only what they need to perform their service. We also disclose information where required by law or to protect our legal rights. We do not sell your personal information. Ever.
6. Cookies
We use essential cookies to make the site work and basic analytics cookies to understand how it is used. You can control or delete cookies through your browser settings; the site will continue to function without non-essential cookies.
7. Data retention
We keep personal information only as long as needed for the purposes above and to meet legal obligations — for example, Brazilian tax law requires us to retain transaction records for a number of years. When information is no longer needed, we delete or anonymize it.
8. Your rights
Under the Brazilian General Data Protection Law (LGPD — Law 13.709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to access, correct, delete and port your personal data, and to object to or restrict certain processing. To exercise any of these rights, email us at [email protected]. We respond to all verified requests within the legally required timeframe.
9. International transfers
We are based in Brazil and some of our service providers operate in other countries. Where personal data crosses borders, we rely on providers with appropriate safeguards and contractual protections consistent with LGPD and GDPR requirements.
10. Children
Our products and website are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
11. Changes to this policy
If we change this policy, we will post the updated version on this page with a new "last updated" date. Material changes will be communicated by email where we have one on file for you.
12. Contact
Questions about privacy or your data? Write to [email protected] or by post to Global Equity Ent. Ltda, Praça dos Gerânios, 70 — Condomínio Portal de Itu, Itu, São Paulo, 13301-619, Brazil.